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[使用问题反馈] 官方可以考虑联系一下AVAST

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发表于 2022-5-18 16:56:04 | 显示全部楼层 |阅读模式
AVAST会报毒蓝泡的update.exe,在上报后收到了回复:
Hello,

Thank you for contacting Avast and reporting a false positive detection. I'm happy to help.

Along with the Avast virus specialist, we’ve confirmed that this detection is correct.

If you are the owner of the reported file or website and you want to change the detection to clean, feel free to contact us again for a new analysis as soon as it matches the Avast Clean Guidelines.

Thank you for understanding.

I hope you have a nice day, and stay safe online.


Ondrej
Avast Customer Care Team
可能只有官方出面才能解除误报了
上报地址:https://www.avast.com/report-malicious-file.php#pc
Avast Clean Guidelines:https://support.avast.com/en-in/article/Threat-Lab-clean-guideline
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 楼主| 发表于 2022-5-18 17:15:47 | 显示全部楼层
同一批提交的其他文件已经加白
Hello,

Thank you for reporting this false positive.

We have now cleared its reputation in our database based on the findings and removed the detection. This change may take up to 24 hours to take full effect. Please accept our apology for the inconvenience caused.

If the detection persists after 24 hours, update the virus database in your anti-virus and reply to this email with the attached files:
1.Take a screenshot of the detection dialog (Threat Secured pop-up with See details - displayed at the bottom).
2.Take a screenshot of the current virus database (open your antivirus and go to Menu > About).
We hope you have a nice day and stay safe online.


Miguel Salazar

Malware Analysis Team
AVAST Software
Enterprise Office Center, Pirktova 1737/1a, 140 00, Prague 4, Czech Republic
只有update没有

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发表于 2022-5-18 20:42:49 | 显示全部楼层
感谢建议。
不过以我们的规模,只维护好WD就行了,其他安全软件覆盖面太小了,且逐渐都要被WD取代。
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